Payment Policy

Billing Terms and Conditions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting your e-mail.

Payments Policy 

We accept the following forms of payment:

  • Credit cards (Visa, MasterCard, American Express, and Discover)

  • Debit cards

  • Google Pay

  • Apple Pay

  • Cash, checks, money orders, or any other forms of payment are not accepted.


Payment Processing

Your credit/debit card or account will be charged at the time you place your order. We use secure payment processing services to ensure that your information is safe and secure.


Order Processing

After a customer places an order, we will send a confirmation email to the email address provided. We will process the order within 1-2 business days and prepare it for shipment. All orders have an ETA of 5-7 business days. Questions? You may contact us via email at support@elitehomespas.com

 

Elite Home Spas was created with one simple purpose: to make premium home wellness easy.

We specialize in high-quality hot tubs, saunas, cold plunges, and massage chairs from trusted manufacturers. Instead of offering endless options, we focus on carefully selected products that deliver real performance, lasting quality, and everyday relaxation.

A Better Way to Shop for Wellness

Purchasing luxury wellness equipment can feel overwhelming. Our goal is to remove the confusion and make the process straightforward and enjoyable.

From the moment you visit our site, you’ll have access to:

  • Knowledgeable product guidance
  • Honest, pressure-free recommendations
  • White-glove delivery coordination (When applicable)
  • Professional installation support (When applicable)
  • Ongoing customer care after your purchase

We believe buying wellness products should feel exciting—not complicated.

Quality You Can Trust

Every product we offer is chosen with care and backed by reputable manufacturers. We partner with brands known for craftsmanship, innovation, and long-term reliability so our customers can invest with confidence.

Our commitment is simple: provide authentic, premium products and stand behind every customer we serve.

Our Approach

At Elite Home Spas, we focus on people first. We take the time to understand your needs, your space, and your goals so we can help you find the right solution for your home and lifestyle.

No gimmicks. No pressure. Just honest help and dependable service.

Our Mission

To help customers bring relaxation, recovery, and well-being into their daily lives through high-quality home wellness products and exceptional support.

Elite Home Spas

Premium Home Wellness, Simplified.



Contact Us

Kameron Zielke

CEO and Founder

As a college athlete and engineering student, Kameron Zielke learned firsthand how essential recovery is to peak performance. He founded Elite Home Spas to make premium wellness products more accessible and to help people recover faster, feel better, and live healthier every day.